Learning v. AdvocatingCopyright © 2004 by Don Blohowiak Don@LeadWell.com http://www.leadwell.com/
Many conversations and meetings turn counterproductive, even ugly, because they are not-so-subtle contests of power and will. The focus is on winning instead of learning.
Certainly there are times when it is appropriate, even desirable, to advance or defend a position. But too often (both on the job and off), what should be an exchange of information and mutual learning instead starts and ends as a battle of positions.
It is attack - defend, attack - defend; not, "here's what I know, what do you know?"
The chart below outlines common markers of each of these very different orientations to communicating with others.
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LEARNING |
ADVOCATING |
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Inquiring / Exploring |
Persuading / Challenging / Defending |
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Possibilities (Open) |
Certainty (Closed) |
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Could |
Should / Must |
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Minority may be Right |
Majority or Power is Right |
|
Judgment Suspended |
Right / Wrong; Good / Bad |
Both Learning and Advocating attitudes can be appropriate and productive to achieving your aims. As a general rule, by taking a Learning approach first, you will become smarter, make better decisions, achieve more, and more positively impact others.
ACTION to Take
- Monitor your conversations and meetings. Listen to discern your communication mode: Are you doing more advocating or learning? What is the impact of that? Is that what you want?
- Work to maintain self-awareness so that you can choose your mode of communicating.
- Try intentionally moving from one mode to another, especially from your instinctive or preferred style to the other.
- Develop the discipline to consciously choose to adopt either a Learning or Advocating attitude in all your interactions.
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