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March 11th, 2010






 

Learning v. Advocating

Copyright © 2004 by Don Blohowiak
Don@LeadWell.com   http://www.leadwell.com/


Many conversations and meetings turn counterproductive, even ugly, because they are not-so-subtle contests of power and will. The focus is on winning instead of learning.

Certainly there are times when it is appropriate, even desirable, to advance or defend a position. But too often (both on the job and off), what should be an exchange of information and mutual learning instead starts and ends as a battle of positions.

It is attack - defend, attack - defend; not, "here's what I know, what do you know?"

The chart below outlines common markers of each of these very different orientations to communicating with others.

LEARNING
ADVOCATING
Inquiring / Exploring
Persuading / Challenging / Defending
Possibilities (Open)
Certainty (Closed)
Could
Should / Must
Minority may be Right
Majority or Power is Right
Judgment Suspended
Right / Wrong; Good / Bad


Both Learning and Advocating attitudes can be appropriate and productive to achieving your aims. As a general rule, by taking a Learning approach first, you will become smarter, make better decisions, achieve more, and more positively impact others.

ACTION to Take

  • Monitor your conversations and meetings. Listen to discern your communication mode: Are you doing more advocating or learning? What is the impact of that? Is that what you want?

  • Work to maintain self-awareness so that you can choose your mode of communicating.

  • Try intentionally moving from one mode to another, especially from your instinctive or preferred style to the other.

  • Develop the discipline to consciously choose to adopt either a Learning or Advocating attitude in all your interactions.


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Don Blohowiak, a management consultant and popular conference speaker, is the author of several business books. The executive director of the Lead Well® Institute in Princeton, NJ, he may be reached at http://www.LeadWell.com/.

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Copyright © 2005, Don Blohowiak, Lead Well Institute

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